Good feedback is specific, neutral and actionable. Instead of saying, “You need to speak up more,” try “In the last meeting, I noticed you didn’t share your ideas. I would love to hear your thoughts next time.”
Vague feedback can be confusing and demotivating, so it’s important to give specific comments with concrete examples to give the other person a clear idea of what to change.
Keep the conversation open and encourage the other person to share their thoughts and ask questions. Providing feedback should be a dialogue, not a lecture. Having a two-way conversation helps build understanding and shows that you value their perspective. It’s also a great way to uncover any issues you might not be aware of.
Don’t forget to check in with the person later to see how they’re doing and offer any support or resources if needed. This follow-up shows that you’re invested in their success, not just ticking a box.
On the other hand, receiving feedback can be just as challenging as giving it. It requires an open mind, a willingness to improve, and the ability to separate personal feelings from professional growth.
When you receive feedback at work, make sure to listen actively and openly. Even if the feedback is difficult to hear, remember that it’s an opportunity for growth. If anything said is vague, unclear, or you believe it is untrue, don’t hesitate to ask for further explanation or specific examples.
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Not only does this show that you are engaged and committed to improvement, but it also ensures that you take the appropriate action to address it.
It’s natural to feel defensive or disheartened when receiving constructive feedback, but it’s important to take time to reflect on the feedback. Instead of seeing it as a failure or deficiency on your part, reframe it as an opportunity to learn and grow.
Téa Angelos is an entrepreneur, author, speaker and founder of Smart Women Society, an online education company providing innovative products and tools for women to grow their independence with money, career, wellbeing and love.