Shiperoo expects is new platform to reduce unnecessary waste and create additional revenue for retailers. The post The Leibovichs are back: Catch founders to lead re-commerce for Shiperoo appeared first on Inside Retail Australia.

Together, we’re introducing something entirely new to the industry, with a transparent approach to measuring online experience success.” The post How are Australian online retailers delivering on CX? New Index will reveal all appeared first on Inside Retail Australia.

In today’s volatile market it’s imperative store associates feel empowered to deliver quality customer service and solve problems on the spot. The post Imagine a world where associates only need a single device to do their jobs appeared first on Inside Retail Australia.

Australia continues to follow in the footsteps of other markets where changes to privacy laws have been protracted and frequently delayed. Richard Taylor explains. The post Why the uncertainty around Australia’s privacy laws is bad for retailers appeared first on Inside Retail Australia.

The retail industry has been buzzing about the Nordstrom family’s attempts to take the department store private. The post The strengths and weaknesses of Nordstrom’s bid to go private appeared first on Inside Retail Australia.