Gift Flick continues to explore innovative ways for businesses to forge meaningful connections through the art of gifting. The post Gift Flick joins with Country Road and Endota to redefine digital gifting appeared first on Inside Retail.

For a number of years JB Hi-Fi’s annual sales results have delivered an unofficial barometer of the overall health of the retail industry. The post Will JB’s value position keep it afloat as the spending tide turns? appeared first on Inside Retail.

John Lewis Partnership recently announced a transformative $127 million deal with Google Cloud. But industry experts warn it could be some time before the retailer sees a return on its investment. The post What John Lewis’ $195m deal with Google says about the future of retail appeared first on I...

Australian retailer Harris Scarfe is facing a probe for underpaying employees, while Best & Less Group is back-paying staff as part of the legal action taken against the same conduct. The post Harris Scarfe, Best & Less latest retailers to face underpayment probes appeared first on Inside Retail.

Net profit after tax fell from last year’s $1215.2 million, largely driven by non-cash reduction in asset valuations. The post Vicinity Centres posts full-year net profit of $271.5 million appeared first on Inside Retail.

The Queensland stores – located in Kippa-Ring and Slacks Creek – will serve an expanded breakfast menu along with the classics in a new drive-in setting. The post Slim’s Quality Burger joints set to expand interstate appeared first on Inside Retail.

Is the traditional points and perks model really the best way to solidify customer loyalty? The post Loyalty beyond points: A CX-first approach to boost customer lifetime value appeared first on Inside Retail.

Milksha first debuted its presence in Australia’s Melbourne in 2019 and launched its first store outside Victoria in Brisbane last year.  The post Milksha set to open its first Sydney flagship appeared first on Inside Retail.

The company sent more than 566,000 promotional emails to customers between February and October 2022, as well as more than 515,000 texts without an unsubscribe facility to prospective drivers. The post DoorDash fined $2 million for breaching spam laws appeared first on Inside Retail.

Business transformations have become inevitable. To do them right, retailers must align the board, executive, strategy and execution plan. Here is a guide to getting it done. The post Seven steps to a better, more efficient business transformation appeared first on Inside Retail.