The monitors were advertised with a higher ‘strikethrough’ price, resulting in consumers paying more than if they had purchased the monitor as a standalone product in many cases. The post Dell fined $10 million for misleading consumers over monitor discounts appeared first on Inside Retail.

Price and value are at the forefront of everyone’s minds. But in a race to the bottom are we creating a battlefield that will only encourage consumers to shop around and switch? The post How to build a better customer experience in a cost-of-living crisis appeared first on Inside Retail.

The new offering will be located on the fourth floor of the building and will feature private office suites, meeting rooms with video conferencing capabilities, hot desk zones and purpose-built micro-spaces. The post Melbourne CBD mall leases floor for coworking space appeared first on Inside Retail...

Earlier this month, it was revealed that supermarket giant Woolworths faces criminal prosecution for allegedly failing to pay long service leave to hundreds of its staff members across Victoria.  The post Why Victoria’s Wage Inspectorate is taking Woolies to court appeared first on Inside Retail.

In a bid to amplify its stake in the global luxury market, Tapestry has made an audacious move by acquiring Capri Holdings for $8.5 billion.The merger has sparked intense industry debate regarding its potential and the implications for the future of luxury fashion. The post Is Tapestry’s acquisiti...

Retail staff employment numbers appear to be in decline. What's the cause of this issue, and how can retailers enhance job satisfaction in this market? The post We’re in a retail recession – what does this mean for employment numbers? appeared first on Inside Retail.

The unpredictability of the Women's World Cup, with the US knocked out early and a first-time champion assured, is forcing major global marketers such as Adidas and Nike to move fast to adapt to shoppers' quick shifts in preferences and demand. The post As World Cup breaks records, Adidas, Nike navi...

Orders from repeat customers accounted for 54 per cent of total orders while revenue per active customer grew 6 per cent for the year. The post Temple & Webster’s profits slide, but retailer bullish about this year appeared first on Inside Retail.

The Shopify Australian Retail report – conducted in partnership with YouGov – studied 200 medium retailers and 1000 customers and found 58 per cent of retailers were passing on a “majority” of business costs to consumers. The post Research finds shoppers bear the brunt of higher business ove...

Darlinghurst flagship created in partnership with Australian designer Greg Natale. The post Fashion label Farage opens five-storey concept store in Sydney appeared first on Inside Retail.

Gift Flick continues to explore innovative ways for businesses to forge meaningful connections through the art of gifting. The post Gift Flick joins with Country Road and Endota to redefine digital gifting appeared first on Inside Retail.

For a number of years JB Hi-Fi’s annual sales results have delivered an unofficial barometer of the overall health of the retail industry. The post Will JB’s value position keep it afloat as the spending tide turns? appeared first on Inside Retail.

John Lewis Partnership recently announced a transformative $127 million deal with Google Cloud. But industry experts warn it could be some time before the retailer sees a return on its investment. The post What John Lewis’ $195m deal with Google says about the future of retail appeared first on I...

Australian retailer Harris Scarfe is facing a probe for underpaying employees, while Best & Less Group is back-paying staff as part of the legal action taken against the same conduct. The post Harris Scarfe, Best & Less latest retailers to face underpayment probes appeared first on Inside Retail.

Net profit after tax fell from last year’s $1215.2 million, largely driven by non-cash reduction in asset valuations. The post Vicinity Centres posts full-year net profit of $271.5 million appeared first on Inside Retail.

The Queensland stores – located in Kippa-Ring and Slacks Creek – will serve an expanded breakfast menu along with the classics in a new drive-in setting. The post Slim’s Quality Burger joints set to expand interstate appeared first on Inside Retail.

Is the traditional points and perks model really the best way to solidify customer loyalty? The post Loyalty beyond points: A CX-first approach to boost customer lifetime value appeared first on Inside Retail.

Milksha first debuted its presence in Australia’s Melbourne in 2019 and launched its first store outside Victoria in Brisbane last year.  The post Milksha set to open its first Sydney flagship appeared first on Inside Retail.

The company sent more than 566,000 promotional emails to customers between February and October 2022, as well as more than 515,000 texts without an unsubscribe facility to prospective drivers. The post DoorDash fined $2 million for breaching spam laws appeared first on Inside Retail.

Business transformations have become inevitable. To do them right, retailers must align the board, executive, strategy and execution plan. Here is a guide to getting it done. The post Seven steps to a better, more efficient business transformation appeared first on Inside Retail.