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Posted: 2017-03-01 14:10:02

Cloud-based businesses including Xero and Expensify, as well sites and services including Slack, Trello and Medium, were disrupted on Wednesday morning due to a partial failure at one of Amazon Web Service's data centres.

The issue was due to problems at the company's Northern Virginia server farm, one of Amazon's oldest facilities, and the impact was felt across many of the large number of sites and services that use its Simple Storage Service (S3) product.

"We continue to experience high error rates with S3 in US-EAST-1, which is impacting various AWS services. We are working hard at repairing S3, believe we understand root cause, and are working on implementing what we believe will remediate the issue", the company posted on its service status website around 6.35am AEST.

By 8:12am AEST, the company posted that "object retrieval" had been fully restored, and that it was working on the ability for customers to add new content.

AWS is a data storage platform that many websites and internet service use to host their content. While the more notable disruptions included limited functionality of sites like the Verge and total inaccessibility of services like Xero Accounting, many smaller services like smart home systems and school content were also affected.

The nature of the issue means that some websites could remain functional, but have issues displaying images or sharing files.

Ironically, the site isitdownrightnow.com, which exists purely to monitor web outages like this one, was briefly down this morning.

This is not the first time a sizeable chunk of the internet has been affected by an AWS outage. Many high-profile sites went dark in 2015 after. An outage last year took out several big Australian websites after a power issue at a local AWS facility. An outage in 2015 also sent many big US sites and services dark for hours.

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