Gold Creek Discount Drug Stores will launch the first drive-through pharmacy in the Australian Capital Territory on April 14.

The drive through service, according to the drug store retailer, will help meet demands for convenience within the Nicholls community and drive forward a new shopping concept for time-poor customers.

The drive-through pharmacy, which is also a first for Discount Drug Stores, will offer customers a simple click and collect program, script collection, e-commerce orders, no queues and will benefit customers on repeat prescriptions or seeking over-the-counter medication.   

Nader Ibrahim, Gold Creek Discount Drug Stores partner, said they have set up the drive through service to create a new form of accessible healthcare for the brand and ACT community to meet consumer needs.

“I’ve worked in the Gold Creek area for six years now and I’ve learned that our customers, particularly mothers in the area, really value convenience and this inspired our ambition to introduce the first drive-through concept in ACT to our pharmacy,” Ibrahim said.

Ibrahim said Nicholls is a hub for parents, and more often than not they are required to take their kids out of the car and into the pharmacy, which often has queues for their prescriptions and limited seating.

“The addition of a drive-through means parents can now pick up their scripts without having to bring their kids in the pharmacy, making it more convenient,” he said.

Ibrahim, who previously owned Gold Creek Chemist before rebranding the pharmacy to Discount Drug Stores, said rebranding to Discount Drug Stores has enabled them to expand their offering with a larger range of products at a lower, more competitive price.

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