Upmarket Australian chocolate brand Koko Black has had quite a journey since it entered voluntary administration five years ago. Since it was picked up by Simon Crowe, founder of Grill’d, it has strengthened its operations, brand positioning and product and it’s ready for expansion. Here, CEO Nicolas Georges discusses Koko Black’s relationship with its customers, the competitive landscape and the premiumisation of the food category. Inside Retail: Closing stores last year must have