Transparency and open communication are critical factors that drive organisations forward, Uniqlo Malaysia and Singapore CEO Yuki Yamada said. According to Yamada, open communication creates a more collaborative and consultative environment in the workplace, while being transparent about the business to customers relays their company’s values. “At Uniqlo, we have always aimed to be open with our employees as we empower them to adopt the mindset of a business leader and be part of the decisio