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Posted: 2023-06-10 19:40:42

The cost of keeping homes warm this winter is about to jump, with two major energy retailers confirming bills will soon rise hundreds of dollars per year.

AGL and Origin Energy announced they will pass on higher prices due to inflation and higher wholesale costs to customers on variable rate market contracts.

The changes will come into effect in New South Wales, South Australia and Queensland from July 1, and in Victoria from August 1.

The price increases for residential properties range from 21 per cent to nearly 30 per cent.

Average price increases for residential customers on variable rate market contracts

NSW

VIC

QLD

SA

AGL

$540 (29.7%)

$341 (25.5%)

$447 (26.4%)

$565 (29.8%)

Origin Energy

$407 (21.1%)

$361 (25.5%)

$347 (21.6%)

$405 (24.2%)

Queensland retiree Linda Rhule said she was "very concerned and worried" about a price hike.

She said she would be using her heating less over winter to try and reduce her energy consumption.

"We're going to go through some hard times, I can see some rough times ahead," she said.

"It's the same for everyone, not just us."

Uniting Communities chief executive Simon Schrapel said he was concerned about the impact of price rises on low-income households.

"That's our primary concern, we know people are doing it really tough," he said.

Catherine Anderson says any customers struggling to pay their bills should contact the provider.()

However, both AGL and Origin said they would implement measures to help shield their most vulnerable customers from price hikes.

Origin Energy's general manager of brand and customer experience, Catherine Anderson, said the company would be "absorbing the price change" for customers in their Power On hardship program.

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