Pharmacist Leigh Houldsworth says she has had to turn away 20 customers before 10am because there was no medicine available to fill their scripts.
Key points:
- A new report claims huge job losses in the pharmacy sector as a result of 60-day prescriptions
- The impact will hit vulnerable rural communities hardest, the report says, further widening the health gap in the outback
- More consultation is needed with the pharmacy sector, chemists say
That is because of a global medicine shortage driven by COVID-19.
"Sometimes a doctor can change it to something else but often they have to see a patient again to completely change the therapy," Ms Houldsworth said.
"It means we are ringing the GPs and hospital doctors all day because we don't have the medicine they are prescribing."
It makes servicing the health needs of a community of nearly 20,000 in the rural city of Mount Isa difficult.
So when the federal government announced in April that consumers would be able to purchase a 60-day supply of 320 medications on the Pharmaceutical Benefits Scheme (PBS) from September 1, rather than the current 30-day supply, Ms Houldsworth panicked.
The supply chain of medication to rural communities is significantly hampered by the tyranny of distance and means bush chemists often find themselves in a "hunger games" scenario with city pharmacies when trying to source in-demand drugs.
"If we don't have enough medicine to fill scripts currently, how are we going to supply double the dosage come September?" Ms Houldsworth said.
"We have been given barely any time to prepare for the biggest change to the PBS in its history and are working around the clock to come up with solutions … but it looks like we are out of them."
New report backs up pharmacists' concerns
Ms Houldsworth's fears have been echoed in a new report titled 60-day dispensing: An analysis of likely impacts and key policy issues by economist Professor Henry Ergas and Griffith University, commissioned by The Pharmacy Guild.
The report claims 665 pharmacies would close and another 900 would be at serious risk while 20,000 jobs would be lost due to the 60-day dispensing scheme.
The sector would suffer a loss of $4.5 billion over four years due to a decline in dispensing fees and loss of other revenue from retail sales and customer foot traffic, the report claimed.
"This will … disproportionately impact vulnerable communities, such as those in regional and remote Australia … and Aboriginal and Torres Strait Islander peoples," the report stated.
Ms Houldsworth said she feared for residents in rural and regional communities like hers who would be hardest hit, not only by anticipated medicine shortages but by the flow-on financial losses that would be incurred by bush chemists.
"It's frightening when we're running out of things like penicillin or antibiotics when we're servicing communities that have the highest rate of rheumatic heart disease in the world," she said.
Shortages claims 'rubbish'
Several experts and ministers have dismissed claims that the change would cause shortages.
Stephen Duckett, a health economist and emeritus professor at RMIT, described the idea as "complete rubbish", telling the ABC that increasing the limit was: "Not going to increase the number of drugs dispensed; it's going to change how often they are dispensed."
Antonio Ahumada-Canalea, a pharmacist and research fellow at Macquarie University's Centre for the Health Economy, said the claim "makes no sense" because "people are going to take the same amount of medicine".
Pharmacies would need to "overstock so they can cope with demand" in the first month or two, he said, "but after that, it should be the same."
Speaking on ABC Radio, the Australian Medical Association's (AMA) Queensland president Maria Boulton said most supply issues were "short term" and related to antibiotics, which had short scripts so would be unaffected.
"In New Zealand, you can get three months' worth of scripts dispensed and they seem to be going alright," Dr Boulton said.
However, Ms Houldsworth said the scenario was different for rural chemists.
"Our supply chain is so stuffed right now and the people who are about to pay for it — even more so than they already are — are those in rural and regional areas," she said.
Ms Houldsworth and The Pharmacy Guild called for greater consultation on the issue.
"We've got a long history of working together with the government on changes like this and that has not happened at all in this situation," she said.
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