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Loyalty beyond points: A CX-first approach to boost customer lifetime value

Posted: 2023-08-16 01:41:40

Original link: https://insideretail.com.au/business/loyalty-beyond-points-a-cx-first-approach-to-boost-customer-lifetime-value-202308

Is the traditional points and perks model really the best way to solidify customer loyalty? The post Loyalty beyond points: A CX-first approach to boost customer lifetime value appeared first on Inside Retail.

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