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Posted: 2024-11-01 14:30:00

Our picks

Why we chose these providers

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Best fiber internet provider

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Best cable internet provider

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... Or call to learn more: (866) 724-3206

Best rural internet provider

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... Or call to learn more: (866) 484-6634

Best internet provider for customer care

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... Or call to learn more: (888) 235-6118

Best internet provider for value

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... Or call to learn more: (888) 901-0817

What's the best internet provider overall?

There is much that separates one internet provider from another. Availability is a major factor, as are connection types, speeds, pricing and service terms such as data caps and equipment fees. Considering these attributes and others, a select few internet providers rise to the top.

Verizon Fios and AT&T Fiber are two providers that stand out as the best internet service providers overall. Those in the Northeast will have a tough time finding a better ISP than Verizon Fios, while many in the South and Midwest will find AT&T Fiber to be the best. As we often say in our ISP reviews, fiber internet service almost always trumps other internet connection types, so don't hesitate to sign up if you can.

There are times when cable internet, like that of Xfinity, Spectrum, Cox or others, is preferred. Cable is often a solid choice for cheap internet or if you are interested in bundling internet and TV or internet and mobile. Cable internet also boasts the greatest availability of any non-satellite connection type, often making it the best option if there are no fiber providers in your area.

CNET considers speeds, pricing, customer service and overall value to recommend the best internet service providers across several categories. Our evaluation includes referencing a proprietary database built over years of reviewing internet services. We validate that against provider information by spot-checking local addresses for service availability. We also closely read providers' terms and conditions and, when needed, call ISPs to verify the details.

Despite our efforts to find the most recent and accurate information, our process has some limitations you should know about. Pricing and speed data are variable: Certain addresses may qualify for different service tiers, and monthly costs may vary, even within a city. The best way to identify your particular options is to plug your address into a provider's website. 

Also, the prices, speed and other information listed above and in the provider cards below may differ from what we found in our research. The cards display the full range of a provider's pricing and speed across the US, according to our database of plan information provided directly by ISPs. At the same time, the plan charts display the offerings most common to most areas. The prices referenced within this article's text come from our research and include applicable discounts for setting up automatic payments each month -- a standard industry offering. Discounts and promotions might also be available for signing a term contract or bundling multiple services. 

To learn more about how we review internet providers, visit our full methodology page.

Best internet service providers in the US

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Speed range

300 - 5,000 Mbps

Price range

$55 - $250 per month

Our take - It's not the cheapest internet provider, but in terms of overall value, AT&T Fiber is one of the best. Considering cost-per-Mbps, a good indicator of value, AT&T Fiber is better than most. Free equipment rental, unlimited data and no set price increases add to the provider's overall value. 

Speed range

300 - 5,000 Mbps

Price range

$55 - $250 per month

AT&T Fiber plans and prices

PlanStarting monthly priceMax speedsMonthly equipment feeData capContract
AT&T Fiber 300
Read full review
$55300Mbps download and uploadNoneNoneNone
AT&T Fiber 500
Read full review
$65500Mbps download and uploadNoneNoneNone
AT&T Fiber 1000
Read full review
$801Gbps download and uploadNoneNoneNone
AT&T Fiber 2000
Read full review
$1452Gbps download and uploadNoneNoneNone
AT&T Fiber 5000
Read full review
$2455Gbps download and uploadNoneNoneNone

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Source: CNET analysis of provider data.

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Speed range

500 - 1,000 Mbps

Price range

$50 - $80 per month

Our take - You'll get the most bang for your buck with fiber, but a cable connection is the next best thing if fiber isn't an option. Among all the providers offering cable internet service in the country, Spectrum is the one I'd be happiest to see available at my address.

Speed range

500 - 1,000 Mbps

Price range

$50 - $80 per month

Spectrum plans and prices

PlanStarting monthly priceMax speedsMonthly equipment feeData capContract
Spectrum 500 Internet
Read full review
$50300Mbps download, 20Mbps uploadModem free; $10 for router (optional)NoneNone
Spectrum Gig Internet
Read full review
$701,000Mbps download, 35Mbps uploadModem free; $10 for router (optional)NoneNone

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Source: CNET analysis of provider data.

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Connection

Fixed wireless

Price range

$45 - $65 per month

Our take - Pickings can be frustratingly slim when shopping for an internet plan in a rural area because most of the best internet infrastructure in the country is centralized in population-dense cities and the suburban neighborhoods surrounding them. If you live outside a region like that, your home probably isn't wired for fiber or cable. Instead, you'll have to make do with slower, less reliable and more expensive technologies, and you'll likely have fewer options to choose from too.

Connection

Fixed wireless

Price range

$45 - $65 per month

Rise Broadband plans and prices

PlanStarting monthly priceMax speedsMonthly equipment feeData capContract
Rise Broadband 50Mbps
Read full review
$5550Mbps download, 5Mbps upload$10 modem; $15 router (optional)NoneNone, but required for some promotions
Rise Broadband 100Mbps
Read full review
$75100Mbps download, 15Mbps upload$10 modem; $15 router (optional)NoneNone, but required for some promotions
Rise Broadband Fiber 250
Read full review
$45250Mbps download and upload$15 router (optional)NoneNone, but required for some promotions
Rise Broadband Fiber 500
Read full review
$45500Mbps download, 500Mbps upload$15 router (optional)NoneNone, but required for some promotions
Rise Broadband Fiber 1000
Read full review
$651Gbps download and upload$15 router (optional)NoneNone, but required for some promotions

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Source: CNET analysis of provider data.

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Speed range

300 - 2,000 Mbps

Price range

$50 - $120 per month

Our take - Verizon lands near the top of the American Customer Satisfaction Index's rankings of internet providers year after year, and it's been one of the strongest finishers with J.D. Power for multiple years running, too.

Speed range

300 - 2,000 Mbps

Price range

$50 - $120 per month

Verizon Fios plans and prices

PlanMax speedsStarting monthly priceMonthly equipment feeData capContract
Fios 300 300Mbps download, 300Mbps upload$50NoneNoneNone
Fios 500 500Mbps download, 500Mbps upload$75NoneNoneNone
Fios 1 Gig 940Mbps download, 880Mbps upload$90NoneNoneNone
Fios 2 Gig 2,300Mbps download, 1,500Mbps upload$110NoneNoneNone

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Source: CNET analysis of provider data.

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Speed range

100 - 1,200 Mbps

Price range

$20 - $95 per month

Our take - WideOpenWest is a relatively small provider that offers services in six states. It earns the exclamation point it likes to stick at the end of its branding by offering cable internet plans at some of the best prices you'll find anywhere in the US. That includes an entry-level 300Mbps plan that starts at $25 per month, reaching all the way up to a high-speed 1,200Mbps plan at $90 monthly. That's a stellar cost per Mbps of just 7 cents, which is unheard of in the cable category. For an extra $5 a month, WOW offers price-lock to your chosen plan to protect against sudden price increases.

Speed range

100 - 1,200 Mbps

Price range

$20 - $95 per month

WOW Internet plans and prices

PlanStarting monthly priceMax speedsMonthly equipment feeData CapContract
WOW Internet 300
Read full review
$25300Mbps download, 20 Mbps uploadNoneNoneNone
WOW Internet 600
Read full review
$40600Mbps download, 50 Mbps uploadNoneNoneNone
WOW Internet 1 Gig
Read full review
$551,000Mbps download, 50 Mbps uploadNoneNoneNone
WOW Internet 1.2 Gigs
Read full review
$901,200Mbps download, 50 Mbps uploadNoneNoneNone

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Source: CNET analysis of provider data.

Honorable mentions

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Speed range

200 - 8,000 Mbps

Price range

$30 - $165 per month

Our take - CenturyLink offers DSL internet plans across 16 states, but roughly half of the coverage map also has access to its sibling company's fiber plans, branded as Quantum Fiber. The plans themselves are a great deal, the entry-level plan at $30 a month for matching upload and download speeds of 200Mbps (15 cents per Mbps), all the way up to $165 a month for a 8 gigabits with matching speeds of 8,000Mbps. There are no data caps or contracts with those plans, and, best of all, the ISP offers a price-for-life guarantee, pledging to never raise your rate for as long as you keep your plan.

Speed range

200 - 8,000 Mbps

Price range

$30 - $165 per month

Quantum Fiber plans and prices

PlanStarting monthly priceMax speedsMonthly equipment feeData capContract
Quantum Fiber 200 $30200Mbps download, 200Mbps uploadNoneNoneNone
Quantum Fiber 500 $50500Mbps download, 500Mbps uploadNoneNoneNone
Quantum Fiber 940 $75940Mbps download, 940Mbps uploadNoneNoneNone
Quantum Fiber 3 Gig $1003,000Mbps download, 3,000Mbps uploadNoneNoneNone
Quantum Fiber 8 Gig $1658,000Mbps download, 3,000Mbps uploadNoneNoneNone

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Source: CNET analysis of provider data.

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