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Accidents and injuries occur without warning. When incidents happen in public places, often the welfare of the victim depends on the level of help they receive before qualified paramedics or other professionals can attend to them. For this reason, it makes a lot of sense that as many people as possible have some basic skills in first aid. This program provides a rundown of the issues involved, and the main types of injuries that occur in the community and how they should be treated. It includes what to do in an emergency; legal and moral aspects of first aid; fractures, dislocations, strains and sprains; neck, head and spinal injuries; hypothermia and hyperthermia; and CPR (cardio-pulmonary resuscitation) -- (both hands-only, and hand and mouth procedures). It provides clear verbal and visual information, portraying some typical scenarios in public places where immediate first aid intervention is required, and demonstrating the correct ways to administer relevant procedures.