These AI-generated product overviews provide customers with a brief summary of items that are the most relevant to their product-related search. The post Google AI product overviews launched – here’s how to get featured appeared first on Inside Retail Australia.

"It's not solely about speed – it's equally focused on managing customer expectations." The post OZ Hair & Beauty, H&M, Lululemon top Online CX Index’s dispatch and delivery experience appeared first on Inside Retail Australia.

Research shows that 44 per cent of the Millennials prefer no sales rep interaction during the purchase process. So how does this change your future B2B strategy? The post How Millennials are shaping the future of B2B e-commerce appeared first on Inside Retail Australia.

The trolley is a collaboration between Coles and supermarket technology company Instacart. The post Coles targets shopping consciousness with AI-powered trolleys appeared first on Inside Retail Australia.

Prior to the appointment, Grover supported Cosette in an advisory role for over 17 months. The post Don Grover appointed director of luxury reseller Cosette appeared first on Inside Retail Australia.