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When Bad Things Are Said: Racist Comments (Program 1) Verbal abuse is often one of the most challenging behaviors associated with dementia... caregivers will be equipped with positive, hands-on interventions they can use to productively manage residents who use racially abusive language.
When Bad Things Are Said: Sexual Talk (Program 2) Persons with dementia often lose their sense of judgment, or mistake a caregiver for a loved one...caregivers will learn ways to offset sexual talk and behavior by redirecting the resident to an activity or getting help from a co-worker when dealing with residents who have a tendency to "get sexual".
When Bad Things Are Said: Insults (Program 3) Harsh accusations, embarrassing comments - caregivers of persons with dementia often experience these situations while providing care...caregivers will learn practical strategies to stay calm and not react abruptly when dealing with residents who "act out" through yelling or rude language.
When A Resident Dies (Program 4) It's natural to feel a sense of loss or sadness when a resident dies...caregivers will learn about the different ways grief can affect morale and productivity, and the importance of not ignoring it.